ShipIQ.ai - Intelligent Stowage Planning

Optimize Your Cargo Operations

Empower captains to focus on trade with time-saving, AI-driven stowage planning for seamless cargo operations.

Smart Tank Utilisation

AI-driven algorithms incorporate tank stability principles and cargo characteristics to optimize space usage — unlocking potential value with every voyage.

Ship-Ready Output

Export stowage plans in structured, vessel-friendly formats — enabling faster ship–shore communication and helping operators respond quicker to market opportunities.

Data-Backed Planning

Learns from historical voyages to validate feasibility and proactively suggest better planning decisions — minimizing trial-and-error, maximizing efficiency.

Our Process

ShipIQ transforms stowage planning into a smart, data-driven operation that evolves with every voyage.

Data Collection

Analyze past voyage data, stowage records, and port characteristics to build a robust knowledge base.

Intelligent Search

Quickly find similar past cases based on cargo types, routes, and port restrictions.

Smart Recommendations

Receive optimal stowage patterns with risk highlights based on historical data.

Automated Documentation

Generate complete stowage plans with automated vessel communications.

Captain Review

Review and adjust plans with full context from historical data and recommendations.

Continuous Improvement

Voyage results enhance the system, improving future recommendations.

Last Updated: August 9, 2025

ShipIQ.ai ("we", "our", "us") respects your privacy and is committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard information when you use our B2B SaaS platform for optimizing cargo operations.

1. Information We Collect

Account Information: Name, company name, job title, email address, contact number.
Operational Data: Cargo details, vessel schedules, stowage plan information, and optimization parameters provided by you or generated by our AI models.
Maritime-Specific Data:
- Vessel specifications (IMO numbers, dimensions, stability data)
- Cargo details (hazardous material classifications, temperature requirements)
- Port and terminal operational constraints
- Voyage-specific data (ETA/ETD, bunker requirements)
Usage Data: Login activity, feature usage, device/browser type, IP address, and cookies.
Support & Communication Records: Any inquiries, feedback, or support requests you send us.

2. How We Use Your Information

Provide and improve our AI-driven stowage optimization services.
Customize your experience on our platform.
Communicate important updates, product enhancements, or maintenance notices.
Ensure system security, detect fraud, and comply with applicable laws.
Generate anonymized analytics for performance benchmarking.
Ensure compliance with SOLAS, IMDG, and IMO regulations.

3. Data Sharing & Disclosure

We do not sell your data. We may share data only with:

Subprocessors: Cloud providers (AWS, Azure), maritime data aggregators
Legal Compliance: Port state control, flag state authorities, or court orders
Business Transactions: Mergers, acquisitions, or asset sales

4. Data Security

We use enterprise-grade security measures including:

Encryption: AES-256 for data at rest, TLS 1.3 for data in transit
Access Controls: Role-based permissions (e.g., ship operators vs. shore staff)
Audit Logs: Track all data modifications

5. Data Retention

We retain data according to maritime industry standards:

Operational voyage data: 7 years (aligned with common maritime documentation requirements)
User account data: Until account termination + 2 years
Anonymized optimization data: Indefinitely for product improvement

6. International Data Transfers

Given the global nature of shipping operations, data may be transferred to and processed in:

Singapore (Primary hosting location)
EU/EEA countries (For European clients under GDPR)
Other jurisdictions where our clients' vessels operate

We implement Standard Contractual Clauses (SCCs) for all international transfers.

7. Your Rights

You may:

Access, correct, or delete personal data
Opt out of marketing communications
Restrict processing for sensitive voyage data
Lodge complaints with supervisory authorities

8. Cookies & Tracking

We use cookies for authentication, analytics, and improving user experience.

9. Data Subject Rights for Seafarers

We recognize special considerations for:

Seafarer data processed through client accounts
Right to restrict processing during shore leave periods
Special protections for crew personal data under MLC 2006

10. Contact Us

ShipIQ.ai
160 Robinson Road, #14-04
Singapore Business Federation Center
Singapore (068914)
Email: team@shipiq.ai

Last Updated: August 9, 2025

1. Definitions

"Platform" refers to ShipIQ.ai's SaaS solution. "Client" refers to the company or user accessing our services.

2. Use of Services

You must:

Have a valid account
Provide accurate data
Safeguard your credentials
Not use the service for unlawful purposes

2.4 Maritime Industry Requirements

Client agrees to:

Provide accurate vessel stability data as required by SOLAS regulations
Maintain proper backups of critical operational data
Ensure all data provided complies with IMDG Code when applicable

3. Intellectual Property

All software, algorithms, and AI models are owned by ShipIQ.ai
Clients retain ownership of their data but grant us a license to process it

4. Service Availability

We strive for 99.9% uptime but are not liable for losses from downtime.

5. Fees & Payment

All fees must be paid as per your agreement. Non-payment may result in suspension.

6. Data Accuracy & Liability

Our AI plans are based on provided data; ShipIQ.ai is not liable for losses from recommendations.

6.1 Bunker Optimization Disclaimer

Any fuel efficiency recommendations:

Are estimates only
Depend on accurate vessel performance data
Should be verified against noon reports
Do not override master's discretion regarding safety

7. Confidentiality

We keep your cargo and operational data confidential, unless required by law to disclose.

8. Termination

We may terminate your account for violations, non-payment, or misuse.

9. Governing Law

These terms are governed by Singapore law.

10. Changes to Terms

We may update these terms at any time. Continued use constitutes acceptance.

11. Force Majeure

Includes maritime-specific events:

Port closures or labor disputes
Adverse weather conditions affecting data transmission
Vessel connectivity issues in remote operations
Customs or regulatory delays

12. Regulatory Compliance

Client warrants that use of our services will comply with:

International Maritime Organization (IMO) regulations
SOLAS Chapter VI (Carriage of Cargoes)
ISM Code requirements where applicable
Port state control requirements

13. Contact Information